Terms and Conditions

1. Introduction

Welcome to Menoovo! Menoovo is the speaking restaurant menu that tells the stories behind the dishes and drinks via video and other interactive elements. Menoovo is operated by Venture Werkstatt GmbH. By using our services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our platform. If you do not agree to these terms, you may not access or use our services.

2. Definitions

“Menoovo” refers to the speaking restaurant menu that tells the stories behind the dishes and drinks via video and other interactive elements.

“User” refers to anyone accessing or using Menoovo, including restaurant guests, restaurateurs, and other stakeholders.

3. Use of Services

Menoovo provides information about dishes, their origins, and associated stories. This information is intended for informational and entertainment purposes only.

Users may not copy, distribute, or misuse the content in a way that infringes on our rights or the rights of others.

Menoovo should only be used for its intended purpose, and we reserve the right to limit or suspend access in case of misuse. A fair use policy applies.

4. Intellectual Property

All content provided by Menoovo, including text, images, videos, and graphics, is protected under intellectual property laws. Unauthorized use of this content is strictly prohibited.

5. User-Generated Content

If users contribute content, such as videos, images, texts, comments, or feedback, they agree that Menoovo can use this content royalty-free for promotional purposes. Users must ensure their contributions do not violate any laws or third-party rights.

The user’s content remains their property, but Menoovo is granted the right to use it in advertisements and marketing materials.

Menoovo reserves the right to perform analytics on user data, and any aggregated data will be the property of Menoovo.

6. Payment Terms

Menoovo offers subscription-based services and add-ons, which are billed via Stripe. By subscribing to our services, you agree to pay all applicable fees as outlined during the sign-up process.

Payments are non-refundable unless otherwise required by applicable law.

Menoovo reserves the right to modify pricing and subscription terms. Users will be notified of changes in advance.

7. Privacy Policy

Menoovo collects and processes user data in accordance with our Privacy Policy. Please review our Privacy Policy for information on how we handle user data.

8. User Accounts

Users, including restaurants and their employees, are required to create an account to access certain features of Menoovo.

Users are responsible for maintaining the confidentiality of their login information and ensuring all account information is accurate and up to date.

Users must have the rights for any content they upload, and the content must not violate any laws. The customer (restaurant) must also comply with local regulations, including laws protecting children and young persons.

9. Third-Party Services

Menoovo may integrate with third-party services, such as payment processors, AI tools, or translation services. Menoovo is not responsible for the content or functionality of third-party services and disclaims any liability arising from their use.

11. Liability

Menoovo strives to provide accurate information. However, we do not guarantee the completeness or accuracy of the content, and we are not liable for any damages that may arise from its use.

Menoovo warrants an uptime of 95%. If we cannot meet this guarantee, we will compensate users with a percentage of the subscription fee corresponding to the downtime beyond the 95% threshold.

Menoovo is not liable for errors in our services or any resulting loss or damage. Our total liability shall not exceed the amount paid by the user for the subscription during the period in which the incident occurred.

12. Indemnification

Users agree to indemnify and hold Menoovo harmless from any claims, damages, liabilities, and expenses arising from their use of the platform, including any content uploaded that violates applicable laws or third-party rights.

13. Changes to Terms

Menoovo reserves the right to modify these terms at any time. Changes will be communicated via the platform, and continued use of our services implies acceptance of the revised terms.

14. Governing Law

These terms are governed by the laws of Germany. Any disputes will be resolved in the courts of Sehnde, Germany.

15. Severability Clause

If any provision of these terms is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions will continue in full force and effect.

15. Contact Information

If you have any questions about these terms, please contact us at:

Venture Werkstatt GmbH
Backhausfeld 2b
31319 Sehnde
Germany
Email: [email protected]
Phone: +49 170 30 950 440

16. Termination

We reserve the right to suspend or terminate access to Menoovo without prior notice if any user breaches these terms or uses the platform unlawfully.

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